Careers
Join us to Shape the Future of Cloud Governance
Technical Account Manager (US)
CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to unleash the power of cloud on their terms by helping them rapidly achieve continuous and autonomous cloud governance at scale. CoreStack enables enterprises to realize outcomes across FinOps, SecOps and CloudOps such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). CoreStack works with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government. The company is backed by industry leading venture investors. CoreStack is a recent recipient of the 2021 Gold Stevie American Business Awards in the Cloud Infrastructure category and 2021 Gold Globee Winner of the Most Innovative Company of the Year in IT Cloud/SaaS. In addition, CoreStack won the 2021 Best New Products American Business Award in Cloud Governance as well as Golden Bridge Awards for Cloud Computing/SaaS Innovation and Cloud Security Innovation. CoreStack was recognized as IDC Innovator in Cloud Management Solutions and in the Gartner Magic quadrant for Cloud Management Platforms in 2020. The Company is a three-time TiE50 Winner and a Emerge 50 League-10 NASSCOM award recipient in Enterprise Software. CoreStack is a Google Cloud Build Partner, Microsoft Azure Gold & Co-Sell Partner, and Amazon AWS Advanced Technology Competency Partner.
Primary Responsibilities
- Build strong customer relationships with key customer stakeholders and sponsors
- Address all product-related queries on time
- Train customers to use products effectively
- Always strive to provide exceptional customer experience
- Manage customer expectation and lead them to customer satisfaction
- Make sure all deliverables arrive in good order, on time, and fulfill customer requirements
- Keep track of key account metrics
- Communicate the progress to both internal and external stakeholders
- Take initiatives in identifying growth opportunities
- Collaborate with the team to achieve sustainable growth
Requirements
- 8+ years of experience and strong knowledge in Cloud Platforms AWS,Azure & GCP
- Experience and strong knowledge in open source platforms
- A proven track record of Technical Account Management or other relevant experience
- Experience in managing multiple stakeholders and projects
- Critical thinker and problem-solving skills
- Excellent verbal and written communication skills
Location
- Full Time | Seattle, US
The Perks & Benefits
Competitive Salary
Competitive benefits with appreciable equity
Health insurance and other company benefits
Exciting, fast-paced and entrepreneurial culture
CoreStack is an equal opportunity employer and values diversity. CoreStack does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.